Shipping policy

Shipping Policy

Processing Time All orders are processed within 10-15 business days. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days. We'll notify you by email if there is a significant delay.

Shipping Destination We currently ship within the United States only. We do not offer international shipping at this time.

Shipping Rates & Delivery Estimates We offer free shipping on all orders within the USA. Once your order has been processed, please allow 10–15 business days for delivery.

Shipment Confirmation & Order Tracking You will receive a shipment confirmation email with a tracking number once your order has shipped. Tracking information may take 24–48 hours to update.

Customs, Duties & Taxes My Store is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at aerisgo@gmail.com within 7 days of the expected delivery date so we can resolve the issue promptly.

Contact Us For any shipping questions, reach out to us at aerisgo@gmail.com or through our contact page.